Of crucial importance to CTI's shipbroking activities are the support teams of professionals
who ensure the deal – whether a spot charter, a timecharter or a Contract of Affreightment
– is carried out smoothly and reaches a successful conclusion.
Our operations team serve as a back-up to the brokers and keep them advised that
a fixture has been completed successfully or alert them to any difficulties that
might have occurred.
The Operations team's responsibilities include checking on vessel itineraries; ensuring
voyage instructions have been received and ETA notices given; making sure that if
bills of lading are not available, letters of indemnity are issued to enable the
ship to discharge her cargo; to checking invoices, freight and hire payments; and
so on.
Since any delays to voyages or to cargo operations can prove costly, the teams are
there round the clock to support the clients.